Frequently Asked Questions
Find the answers to your questions below or call us at +408 752 4139.
What are your packaging options?
Standard packaging includes 1 kg, 5 kgs, 10 kgs and 20 kg and 50 kg units. Our 1 kg units are mylar bags, 5 kgs are pails, 10 kg and 20 kg units ship in double lined polypropelene bags in cardboard boxes. 50 kg units are shipped in barrels. We can also do super sacs for large custom bulk orders.
What is your minimum ordering quantity (MOQ)?
It depends on the species and blends. For Single Species in stock our minimum is 5kg, for Blends it is 50 kg. For non-stock species, please contact us here .
Can you do a special blend for us?
Of course. Special blends or pure species powders have minimums of 100 Kgs depending on the species. Contact us here for your special needs.
Do you import any of your mushrooms?
No. All our mushrooms are grown in our lab facility in Silicon Valley, California.
Do you provide certificates of analysis for all your products?
Yes. We test and certify every batch. A COA will be provided to you prior to shipment.
Orders & Shipping
Do you ship internationally?
Yes. We can ship to any destination served by major carriers.
Can I track my order?
We are working on a self-service portal that will enable you to track your order in production all the way to shipping and delivery.
What are your shipping terms?
All our shipments are FOB Origin.
What species do you have in stock?
Look at our mushrooms and blends pages for products we carry in stock. We are continuously producing and shipping inventory to our customers. We also maintain a large library of species (not listed on our website).
What is the shelf life of your products?
Our products have a minimum of 3 years shelf life.
Do you do contract manufacturing?
Yes. We can set up annual contracts for guaranteed capacity allocation for your needs. Contact us to set up a no obligation assessment.
What can you contract manufacture?
We provide full service contract manufacturing of pure species and blends in bulk powders and bottled capsules. We do micronization and extracts through our network of certified partners.
Do you have a reseller program?
Yes. We are inviting resellers and distributors around the world. We will provide all the assistance to facilitate the importing of our products in your region. Contact us for details.
About Sempera Organics
Can I visit your facility?
Of course. We want to meet all of our customers and give them a tour of our facility. Please contact us to set up a time. We don’t do drop-in visits.